The Director of Campus Network and Security plans, organizes, and directs the network, phone, and server functions for the college with the exception of the ERP, involving the college-wide planning, evaluation, acquisition, implementation and support of instructional and institutional data and voice networks, hardware, software, and personnel. This position assumes responsibility for the implementation of systems to manage and maintain the reliability, integrity, and security of the college’s instructional and institutional computer data resources.
Typical Duties and Responsibilities
- Oversee daily operations of campus network, voice, and cable television networks and server technology including 4 full-time staff members and up to 2 student managers.
- Manage budget to support department and campus-wide technology endeavors.
Oversee campus IT security and lead the IT Security Team in discussing overall security and disaster recovery.
- Install, upgrade, configure, troubleshoot, and maintain server-based hardware and applications for core network operations.
- Investigate and analyze new server, network, voice, and video technology solutions.
- Serve as a key resource for newly proposed IT projects, both within the department and for other campus departments.
- Plan and execute server related maintenance such as patching, rebooting, account maintenance, and security permissions.
- Oversees departmental goal setting and evaluation.
- Communicate with Solution Center to ensure needs of academic IT projects are being met.
- Create technical documentation for systems, policies, and procedures and training documentation for technology workshops and seminars.
- Perform related duties as assigned.
This position is supervised by the Assistant Vice President and Chief Information Officer under general guidelines and direction and must be able to work cooperatively and collaboratively with others. This position supervises 4 full-time employees that manage server, network, phone, cable television, and infrastructure resources. This position also supervises up to 2 student managers.
- A B.S. degree in a technology related discipline or equivalent work experience in lieu of a degree.
- At least 5 years of experience in Server Administration.
- Demonstrated knowledge with servers, server operations, and server applications in a Microsoft Windows, Apple Mac OS, and UNIX environment.
- At least 3 years of experience with IP data and voice networks, both in a wired and wireless environment.
- Demonstrated knowledge with server security, backup operations, and disaster recovery concepts.
- Ability to work independently as well as part of a team.
- Must be able to communicate effectively both orally and in writing to both a technical and non-technical audience.
- Must be able to respond to system outages during off-hours.
- After hours and on call support is required for emergencies and planned maintenance intervals.
- The position is primarily sedentary in a climate controlled office with little exposure to environmental hazards; however, due to the campus environment there will be a need to go from building to building for meetings, specialized department needs, and assisting with equipment relocation and wiring projects.
- The position may require lifting/pushing/carrying objects up to 40 pounds.
- Must have a strong sense of responsibility and integrity due to the level of system access required for this position.
- Must agree to and pass a background check.